Manuals are the first things that come to mind in a reply to the questions “what on earth is Information Design?” and “what does a Technical Writer do for a living?”.

Although many modern products claim to be user friendly and self explanatory, a full User Manual is often necessary to explain all the features of the product.

Sometimes, a  simple Getting Started guide is helpful, so that the user can get the product up and running straight out of the box.

If a product needs servicing, or has complex interconnection or programming needs, then a Technical Manual may be needed.

Each of these manuals needs to be written in a different style, appropriate to the person that is most likely to read it. Click on the tabs above to see examples of each.

Take a look at the Books and Other work pages, to find out what other projects you might find on the desk of a Technical Writer or Information Designer.